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Ever for the reason that March Pixel feature drop, some Pixel watch customers have been reporting that their step counts and calorie counts are off. An official repair isn’t out but, however customers have discovered just a few approaches that appear to appropriate the numbers.
Steps and energy are being overcounted for some Pixel Watch customers
The issue, in response to quite a few posts on boards like r/PixelWatch and comments on the March feature drop, is that the Fitbit app is reporting much more steps than the person feels is believable. For instance, one person experiences: “my watch says I’ve walked 6,688 steps at present, which is not possible! I simply walked to the toilet and again, and now my watch says I’ve walked 7,025 steps! I’ve in all probability solely walked half that!”
Calorie counts appear to be affected for some customers as properly. One Redditor says: “I solely obtained in roughly 7,000 steps yesterday, but my Pixel Watch 4/Fitbit stated I burned greater than 11,000 energy, which is, clearly, not possible provided that I am not actually on hearth and did not run three or 4 marathons yesterday whereas working my desk job.”
Whereas the problems appear to have began shortly after the March drop, the difficulty might not be with the Pixel Watch firmware itself however with one thing else, just like the Fitbit app. Just a few of the experiences are from individuals who haven’t gotten the characteristic replace on their watch but, but nonetheless have inflated calorie or step counts. (The March drop included a firmware replace for Bluetooth/wifi watches however not LTE watches, so individuals with LTE watches haven’t gotten the replace. You’ll be able to see all available firmware updates here.)
What do you suppose thus far?
Strive these steps to appropriate step and calorie counts in your Pixel Watch
Whereas Google hasn’t printed an official repair but, discussion board customers have been sharing steps that they are saying repair the issue. A number of of the next could assist:
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In your cellphone, go to Settings, then Apps, then Fitbit, then Storage. Choose Clear cache.
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In your Pixel Watch, go to Settings, then Apps & Notifications, then App information, System apps, Fitbit, App information (once more), after which Clear cache.
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Restart your watch: maintain within the crown till a menu pops up, then choose Restart.
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Restart your cellphone.
Some customers stated the difficulty was mounted after they cleared their cellphone’s app cache, and a few stated it was mounted after restarting their watch. Some advisable doing all of the steps above.
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