These are North America’s best airports, acc...

Vacationers could face frustrations with excessive fares, full flights, and drastically changing airline business models, however a minimum of one a part of the journey is best than ever: the airport.

That is in accordance with a brand new report from J.D. Energy, which discovered that client satisfaction with North American airports is enhancing, with scores up throughout the board from last year. On a scale out of 1,000 factors, general satisfaction with “mega” airports — which J.D. Energy defines as airports with 33 million or extra passengers per yr — was up 8 factors. General satisfaction with “massive” airports, which see 10 million to 32.9 million passengers annually, was up 15 factors, whereas satisfaction with “medium” airports — these with 4.5 million to 9.9 million passengers yearly — was up 10 factors.

And whereas scores are up, there are indicators of consistency within the agency’s 2025 North American Airport Satisfaction Examine. For the second yr in a row, Minneapolis-Saint Paul Worldwide Airport (MSP), John Wayne Airport (SNA) in Orange County, California, and Indianapolis Worldwide Airport (IND) led their respective airport classes.

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Within the “mega” airport class, MSP took the highest spot with 660 factors (which was truly down 11 factors in comparison with 2024). Detroit Metropolitan Wayne County Airport (DTW) got here in second with 649 factors, whereas Phoenix Sky Harbor Worldwide Airport (PHX) got here in third with 634 factors.

For the fourth yr in a row, Newark Liberty Worldwide Airport (EWR) completed in final place, albeit with a rating of 565 — up 13 factors from final yr.

SNA led the “massive” class for the second consecutive yr with 730 factors, with Tampa Worldwide Airport (TPA) coming in second and Dallas Love Subject (DAL) rating third.

Within the “medium” class, IND led for the fourth consecutive yr. Ontario Worldwide Airport (ONT) in California got here in second, whereas Buffalo Niagara Worldwide Airport (BUF) ranked third.

The outcomes are primarily based on surveys of 30,439 U.S. and Canadian vacationers who handed via a minimum of one North American airport between July 2024 and July 2025. Like earlier years, the survey was centered on seven key components: ease of journey via the airport, degree of belief with the airport, terminal amenities, airport employees, expertise departing from the airport on the bottom, meals and retail expertise, and the expertise arriving at or touring to the airport.

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“An enormous a part of this current improve in passenger satisfaction is because of not too long ago accomplished enhancements in lots of airport amenities themselves. A number of huge capital enchancment initiatives have now been accomplished and lots of extra are underway or about to interrupt floor,” mentioned Michael Taylor, J.D. Energy’s managing director of journey, hospitality and retail.

One of many different larger components enhancing scores was the supply of original and robust dining and retail options, J.D. Energy discovered. Satisfaction with meals, beverage and retail was up 14 factors over final yr, largely attributed to what J.D. Energy described as “genuine native” manufacturers that create a “real sense of location.”

“A a long time lengthy development of bringing distinctive, native taste to the passenger expertise has positively impacted the airport expertise with these native touches having a serious affect on passenger satisfaction,” Taylor added.

Right here is the total record of airport scores, divided into J.D. Energy’s mega, massive and medium classes: