YouTube Premium subscribers who have been promised an ad-free expertise for $13.99 a month have been met with jarring mid-playlist ads this week, in what seems to be an obvious Google snafu.
The glitch was first flagged by premium customers who have been listening to YouTube Music on their Google House and Nest gadgets, Android Authority reported. On the Google House subreddit on Feb. 20, customers reported adverts showing persistently even after resetting their gadgets, suggesting the problem was on the account degree.
Customers additionally reported experiencing lengthy pauses earlier than songs performed, low quantity, casting issues, and points with their YouTube Music algorithm. One person mentioned they’d been experiencing points with house gadgets taking part in YouTube Music for the final 12 months, prompting them to cancel their account. “They need to’ve botched a launch,” wrote one other person.
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The official Google Nest Group account initially responded to the complaints, saying it was investigating the reviews, although it didn’t point out the advert challenge particularly. “We’re conscious of a problem with taking part in YouTube Music on some Google House gadgets. We’re investigating and can present you an replace as quickly as we will. Thanks on your endurance,” the submit learn.
In a follow-up remark, the Google neighborhood account mentioned the problem had since been resolved and requested customers to flag any recurring issues.
Google is within the midst of an overhaul of its smart home ecosystem, together with new Gemini-powered good audio system and Nest merchandise like indoor safety cameras.
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