If you happen to’ve been coping with Google Messages points—explicit almost about sending photographs and movies—you are not alone. Messages users are complaining about photos which might be gradual to load when despatched through RCS. Media exhibits up blurry for minutes at a time earlier than customers can truly open them. Pictures and movies are additionally arriving compressed, which is something to be expected on SMS, not RCS.
Fortunately for these affected, Google has taken discover. In a Tuesday post on the corporate’s help web site, a neighborhood supervisor acknowledged the “irritating points” with sending media in Google Messages, and shared some excellent news: The Google crew has been “actively engaged on this,” and has issued updates devoted to “considerably bettering media receiving efficiency.”
There would not look like a brand new replace to put in to resolve the problems on the customers’ finish, which likely indicates these changes are happening behind the scenes on Google’s aspect. Nonetheless, it would not harm to maintain Google Messages itself up to date. Head to its Play Store page to be sure to’re working the newest model of the app. If not, you will wish to hit Replace. Hopefully, following all these adjustments, you will shake these media points for good.
Regardless of the corporate’s optimism concerning the replace, the put up does recommend the issues right here could possibly be sophisticated. It would not assist that Google avoids figuring out the precise options in query that they’ve addressed, merely noting them as slowdowns and failures with media. As such, Google encourages customers to proceed sharing any points they run into. Whether or not which means Google is aware of these explicit points may nonetheless be current when sending and receiving media in Google Messages is not clear, nevertheless it’s good context shifting ahead.
Learn how to report Google Messages bugs to Google
If after at this time, you are still experiencing these media issues, or any points in any respect with Google Messages, you must inform Google about them. To take action, open the app, faucet your profile icon within the high proper, then select Assist & suggestions. Faucet Ship suggestions on the backside of this web page, then select whether or not you need Google Play companies to entry your system logs. (Selecting to not is ok.) From right here, you may write out your suggestions, and together with screenshots or system logs in the event you like, earlier than sending the suggestions as an electronic mail.
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